Fast and cost effective delivery is important to us!


DELIVERY TIMES

ADELAIDE METRO 1-2 DAYS
  SA COUNTRY 2-4 DAYS
SYDNEY 2-3 DAYS   NSW/ACT COUNTRY 3-5 DAYS
BRISBANE, GOLD COAST, SUNSHINE COAST 3 DAYS   QLD COUNTRY 6-8 DAYS
MELBOURNE 1-2 DAYS†   VIC COUNTRY 3-4 DAYS
PERTH 2-5 DAYS   WA COUNTRY 4-7 DAYS
DARWIN 2-5 DAYS   NT COUNTRY 3-8 DAYS
HOBART 3-5 DAYS   TAS COUNTRY 3-7 DAYS
†DAYS ARE MONDAY TO FRIDAY AND EXCLUDING PUBLIC HOLIDAYS

 

LOCATION

ADELAIDE METRO AREA

The green zone represents Pulpit Cellar's Adelaide Metro area.
Click here to enlarge map.

SOUTH AUSTRALIA COUNTRY & INTERSTATE
Some delivery methods may not be available to you.
This depends on which delivery partner operates in your area.

INTERNATIONAL SALES
Currently we do not process orders online that are outside of Australia
however you can email us the order at This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information regarding the area zone and costs. Please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it.


PICK UP YOUR ORDERS

We offer pick up service, simply click 'click and collect' when you select your delivery address in the shopping cart. An email will be sent to you to let you know when your order is ready. Pick ups are from Pulpit Cellars, 24-26 Hutchinson Street, Mt Barker South Australia.



TRACKING A PURCHASE

Once your order has been processed and packed and we will send you an confirmation email to let you know the package has been shipped and also give you a coupon code.
To track your parcel simply go to http://www.couriersplease.com.au/ezytrak

1. Enter the Coupon
Firstly, enter your coupon, then click on the Submit button to search.

2. View the Result
The results will display the date and time when your parcel was first picked up and an image of the received signature (proof of delivery)



IDENTIFICATION

Pulpit Cellars requires a signature and proof of age on delivery of all your purchase. Pulpit Cellar's supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. You must be over 18 to place an order online or over the phone.



UNATTENDED DELIVERIES

If in the event that you aren't home when your purchase get delivered, the courier will leave a calling card for you to arrange a free re-delivery. You will then need to call 1300 36 1000 within 48 hours of the delivery to arrange a new time for re-delivery.
If you can not be home for the re-delivery you can fill out the calling card which will either authorise the courier to leave your parcel unattended at the original specified delivery address or direct your parcel to the nearest post office.

If you haven't contacted the courier within 48 hours from delivery and the product has been returned to Pulpit Cellars new redelivery charge will occur

We ask that you promptly inspect products after they are delivered to you.


 

WRONGLY DESCRIBED

If your purchase is wrongly described, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. within 2 business days of receiving the products. We will contact you and either replace the products or refund your money.
Proof of purchase is required to get a replacement or refund.

Pulpit Cellars will cover the delivery costs to return or exchange a product.


 

DAMAGED

If your purchase is damaged when it arrives to you, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. within 2 business days of receiving the products. We will contact you to replace the products.
Proof of damaged products and proof of purchase must be provided to obtain a refund.

Please allow up to 5 business days for your refund or exchanges to be processed, after the initial Pulpit Cellars contact with you.


 

*ONLY VALID TO ONE DELIVERY ADDRESS PER TRANSACTION, ADELAIDE METRO IS DETERMINED BY PULPITS DELIVERY ZONES.

 

CONDITIONS OF ORDERING

  1. •Persons ordering alcoholic beverages must be over 18 years of age.
  2. •Alcoholic beverages must be signed for by a person over 18 at the time of delivery.
  3. •Any deliveries requiring redelivery, or redirection from an address provided to a new address, will incur an additional charge.
  4. •Stock is subjected to availability.
  5. •Prices, images and descriptions are subject to change.
  6. •All prices are in Australian Dollars and only available to purchase within Australia.

Click here for our full terms and conditions


 

 

  1. •Orders are shipped as soon as possible